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Shipping Charges
Your shipping charge will be
based on the value of your
order and the method you
select when ordering (Regular
or 2nd Day). This includes
items shipped in multiple
boxes.
Total Purchases Add (per address)
Up to $20= $5.00
$20-$50= $7.00
$51-$100= $10.00
Over $100 FREE
Express delivery: Add to above shipping charge:
Second Business Day: $15.00
Normal Shipping:
 We
offer FREE UPS Regular
Ground Shipping to the
continental United States on
purchases over $100, excluding
boats and other oversized
items (paddles). (Normal
shipping is $5 for orders
under $20, $7 for orders
$20-$50 & $10 for orders of
$50-$100.)
We use USPS Priority Mail for
orders going to Alaska,
Hawaii, Puerto Rico, US Virgin
Islands, Guam and other US
Territories; the cost is $15
for orders under $75 and $20
for orders over $75 (insurance
is included where available).
Although most orders reach
their destination within 3 to
7 business days from the date
they are placed, please allow
up to 2 weeks for delivery. If
it is important that you
receive your order sooner,
please use 2-Day Shipping.
Orders shipped to locations
outside the 50 states can take
longer.
2nd Day Shipping:
Fees for non-oversized
packages to the contiguous 48
states via 2nd Day is $15.
This in addition to the normal
shipping rates. 2nd Day
service to AK, HI and PR costs
$20. (Since USPS Priority Mail
usually takes only about 3
days to AK, HI and PR, we do
not recommend choosing 2nd Day
to these locations.) 2nd Day
Shipping is available
for playboat purchases. If it
is critical that your order be
shipped on the same day that
it is placed, we must be
contacted via telephone
(800-949-3350) before 2:00 pm
Mountain Time.
Canada: Priority
Shipping to Canada is $18 and
the normal time in transit is
7 to 10 days, but please allow
up to 3 weeks for Priority
shipments to arrive. The cost
for Express Shipping is $32
and the normal time in transit
is 3 to 5 days. Insurance is
included in these prices.
Mexico:
Normal Shipping for Mexico
is $22 and the estimated time
in transit is 4 to 7 days. The
cost of Express Shipping is
$36 (including insurance) and
the time in transit is 2 to 3
days.
Overseas Orders:
The cost of USPS Global
Priority Shipping to
destinations outside of North
America is available upon
request (see
shipping destinations) and the estimated time
in transit is 6 to 10 days
(though some shipments may
take up to three weeks due to
customs.)
We perform an Address
Verification on every Credit
Card and this process can take
up to two days. Your order
will be delayed or cancelled
if your bank does not provide
Address Verification Service.
To expedite your order, please
use a credit card issued by an
American bank when possible.
Due to shipping costs, custom
fees & taxes, all sales
outside of the US are final.
Sorry no international
returns.
Duty, Taxes, and Customs
are the responsibility of the
recipient. Individuals
ordering internationally may
be subject to fees and or
import taxes by their own
countries government. We
cannot be held liable for fees
applied upon arrival.
Please check with local
customs agency to see what
your fees might be. We
cannot be held liable for
products that are seized or
delayed due to customs or
shipping.
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Orders
Damaged in Shipping
If you believe a package
received from us was damaged
in transit, it is your
responsibility to file a claim
with the shipping company.
Items become customer's
property once picked up by the
shipping company. Please
inspect all packages before
signing.
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Shipping Refunds
Your original shipping charge
will only be refunded for an
item sent to you in error or a
defective item. This refund
will automatically be credited
once we receive and inspect
the item. Please see our
return policy for further
details.
COD shipments will not be
accepted.
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